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Insights

Notes from running businesses.

I write when there is a useful question behind the subject. It might be a decision I have had to make, a pattern I keep seeing in a business or a tool that has saved time while creating a fresh irritation somewhere else.

6 published notes

  • Tools · How I use

    How I Use GoHighLevel Across My Businesses

    I use GoHighLevel where a lead needs a visible next step. It helps, but it will not fix an unclear sales process for you.

  • Technology · How I use

    How I Use ChatGPT as a Business Owner

    ChatGPT is useful to me when it gets a piece of work moving. The judgement, facts and final decision still stay with me.

  • Systems · How I use

    Why I Use Make for Business Automation

    I use Make when a workflow has enough moving parts that I need to see the logic, not just hope a connection is running in the background.

  • Lessons · Operator lesson

    What Selling and Buying Back a Business Taught Me About Control

    Selling Reclaim Tax UK and later buying it back made me think differently about promises, ownership and who can protect the people affected by a decision.

  • Family and life · Leadership and systems

    Why My Diary Reflects My Priorities

    I learned that it is easy to say family comes first. The diary is where you find out whether that is true.

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